WEE ECOMMERCE S.L. It is a limited liability company and Spanish nationality, who has NIF B98656275 and is registered in the Companies Register of Valencia, volume 9838, folio 152, sheet V-161041, Book 9838.
WEE ECOMMERCE S.L. develops and manages intelligent software solutions (hereinafter "Revi"), whose implementation Revi client companies (hereinafter "the company") may apply for end customers real opinions or valuations for products and services offered by them. Next, the provision of customer ratings system Revi and obligations of the company deploying this system are regulated.
2.1. These General Terms and Conditions (hereinafter "GCC") are only valid against legal persons, persons with sufficient capacity to perform legal acts and economic activity, freelancers or companies within the meaning of art. 14 of the Spanish civil code.
2.2. The company requested the use of the customer rating system Revi through an online order form and at the same time declares that request to exercise an economic activity or independent professional activity. Also accepts the GCC Revi present with his signature or by checking the checkbox in the field provided for this purpose. Should correctly indicated the data requested in the registration form (general information about the company, email, shop system, payment details in case you have chosen this type of subscription, etc). By accepting the GCC online a firm contract between the company and held Revi.
3.1. Revi offers different service packages with different benefits, which offers companies during the period of the contract. It has a free version and two paid versions.
3.2. After the conclusion of the contract, Revi granted access to the company during the period stipulated in the contract for use of the rating system of Revi. Revi provides for it a software that can be collect, manage and view customer ratings.
3.3. The scope of comprehensive and timely service functions provided by Revi available at all times on the website Revi (https://revi.io/es/precio).
3.4. Through managers customer reviews, Revi check the validity of the drafting of the assessments provided by customers. Valid comments are included in the certification page of the company.
3.5. The company allows companies to use the Widget and Revi Seal, granted according to certain quality standards and is available for download on the Client's Web Revi.
3.6. All server components and systems Revi service operating in a network with redundant computers. The configured data is stored using the company's technology Revi. Usually Revi done at night, at regular intervals, maintenance work planned for Revi service.
4.1. If the data provided by the company registration vary, the company is required to immediately report such changes to Revi.
4.2. The company can not abuse the system Revi valuations, particularly through positive feedback, which create a wrong impression, made personally or by custom. The company can not take any action that results in negative ratings that are not included in the system. At the same time, the company may not alter or distort the evaluations obtained from the customers due to control seistema opinions Revi used where only can issue an assessment by actual purchase of a client.
4.3. The company will refrain from activities designed to disable, manipulate or obstruct the use of Revi rating system.
4.4. The company is obliged to protect and maintain the confidentiality of Revi access data (user name, password and account password interface) against unauthorized use by third parties. You must immediately inform Revi if justifiably suspected that there was an abuse.
4.5. The company is not authorized to deposit, offer or distribute in any way content for download on websites that are associated with the rating system Revi that are illegal or immoral, especially discriminatory content, racism, violence enhancers or pornographic.
4.6. The company responds personally the way in which it is addressed to customers in relation to the possibility of valuation as well as the eventual consent of their end customers and their data protection statement. Revi assumes no responsibility in this regard.
If the obligations described in paragraph 4 are violated, Revi be authorized to partially or totally block access to Revi rating system to technically prevent the profile view of valuations in the Internet pages of the client or end of the contract without prior notification in accordance with point 6.2. Revi rights for compensation for damages are not affected by this.
6.1. The contract shall be initiated when both the terms and conditions as the Registration Form Revi been confirmed. Revi the technical implementation of service is provided by the company through the technical instructions Revi offers. Revi not responsible that the company can not technically Revi install the service, and offers a service company for technical customer support.
6.2. Revi services for no minimum period of time. You can cancel at any time the active subscription provided it is done before you have made the payment the following month. The cancellation can be done from the user control panel, in the subscriptions. With the cancellation ends while the agreement on the use of Revi rating system. The right of extraordinary termination for cause remains unaffected. In particular, there is a just cause for the extraordinary cancellation of the contract by Revi when the company repeatedly breaches any of the obligations contained in point 4 despite being previously warned of such breach, where compliance with those obligations rejects serious and permanently or when the monthly payment is delayed.
6.3. If during the term of the contract the company chooses to improved performance with higher value service Revi (pro, premium), an instant by the amount of the new subscription will be held, and the recovery period will change the same day each month.
7.1. For the establishment of Revi rating system, the company has to pay a high fee to the beginning of the period of duration of the contract, only the monthly payment you have chosen. If a change to the pro or premium version made, the company must unsubscribe existing service and register after the service higher (or lower) value. In this case the comment history intact from the previous version is maintained. If a software change would occur within the company for reasons not attributable to Revi and is a supportable software Revi not need to make any additional payment. If the software is not supported by Revi can not guarantee the full functionality of the service
7.2. By using the rating system Revi, the company agreed to pay the fee each month, exactly the same day of the month made the first payment, which has not been agreed an annual payment.
7.3. In addition to the agreed fee, in case the company needs volume exceeded agreed valuations, the company pays a fee for a package of a number of ratings that vary in number and invoice price is exactly the same day of the month the expansion takes place. This also applies to companies that have agreed to an annual payment. The amount of the fee and order volume are based solely on the volume of services agreed under Revi requested service.
7.4. With the contract, the company irrevocably authorizes Revi to debit the account by direct debit or charge to credit card payments to be paid at the end of each subscription, provided that something else was agreed upon in writing . If the bank account has sufficient balance, credit depository institution maintaining the account has no payment obligation. In the process of debit debit no partial payments are made.
7.5. To cover the risk of recovery of the claim Revi reserves the right to restrict the choice of payment methods.
7.6. The registration fee is payable immediately upon receipt of invoice, due by the payment due date designated. Monthly fees are due 30 days after each payment was agreed upon unless written otherwise. payment will be formalized upon receipt of cash. The advance payment for annual quotas provided for in point 7.2 is payable immediately upon receipt of the invoice. The same is valid for the share by volume indicated in 7.3.
7.7. In case of late payment, Revi is authorized to temporarily reduce subscription and turn it into a subscription Revi Free
7.8. Revi the right to block the rating profile of the company and not to render services expressly reserves while the company is in default on the payment of the accrued fees.
7.9. Deadline to cancel the purchase of service validly
You can cancel the purchase and receive a refund of the full payment made within 14 days of purchase. However, please note that if you start and get feedback from customers in the period of 14 days, no longer be entitled to cancel or cancel. In addition, the expiry of such period of 14 days will no longer be entitled to cancel your purchase in that month or get paid back even if it received no opinion about your store.
8.1. Revi liable for damage caused by it or by its employees by intent or gross negligence.
8.2. Revi not guarantee that the rating system Revi is at all available, accessible and error-free time. Due to technical circumstances on which Revi has no influence delays or failures in access and transmission can occur.
8.3. Revi excludes liability for breaches of obligations due to slight negligence if such offenses unrelated to essential contractual obligations, health or physical integrity or affecting rights under the law on product liability. The same is valid for breaches of obligations caused by auxiliaries.
8.4. In the event of a breach by slight negligence of a major contractual obligation, responsibility to the total amount payable by the company during the term of the contract for use of the rating system and damage Revi would otherwise occur it is limited under the contract. No responsibility is assumed by atypical contractual damages, damages for defects in the goods and profits.
8.5. All technical information supplied by Revi and all counseling services provided by Revi not within the scope of the agreed deliverables are performed for free and exclusion of liability.
8.6. Revi can not take responsibility for the setback or stagnation of sales after implementing Revi by negative opinions of customers and the failure of the platform for Dialogue. In turn, responsibility also excludes failures caused by the installation software in the enterprise, potential server failures and their consequences.
8.7. Revi not guarantee that the web page where Revi operates is always available.
8.8. The company exempts Revi of any claim for compensation for damages, claims for liability and all the costs that will be incurred as a final customer of the company alleged that the dialogue has failed, because it was not activated or not immediately activated an assessment at the request of the company or because the company did not properly inform its concluding voluntary delivery of assessments, on the development, within or on the conciliation procedure in case of negative evaluation and data transmission customers. Revi reports that the platform for Dialogue with the customer in no way replaces the legislation on Consumer protection in Electronic Commerce (§ 312b et seq Spanish Civil Code). Revi has no responsibility in the event that a customer does not protect him in that legislation.
9.1. The competent jurisdiction for all possible disputes from the contractual relationship between the company and is Revi Valencia.
9.2. Revi relations and the company are subject exclusively to the Spanish legislation.
9.3. Certification page where valuations of end customers is published and remain the property of Revi. Consequently, Revi is authorized to publish these ratings on search engines and social networks.
9.4. Revi the company and present information and provide the necessary documents, including data of any kind, for the implementation of these service contract being treated as strictly confidential and being only available to the staff responsible for the execution. Unless Revi need to process this information at the rate of the realization of one of the benefits under the contract, the personal data will always remain under the legal provisions Revi privacy policy. personal data transmitted to Revi only be stored and used for as part of the contractual relationship. The data will not be provided to third parties not involved. Revi indicates that the release of personal data is voluntary. Moreover, Revi provides the right of withdrawal, ie, personal data may be removed at any time.
9.5. Amendments to these general terms and conditions and prices will be communicated in writing to the company. The changes are considered accepted when the company does not reject them in writing. Revi indicate in particular that result in communication. Cancellation must be received within two weeks of receipt of the communication.
9.6. Statements and cancellations relating to the contract shall be valid only when made in writing.
9.7. If any provision of these terms and conditions is invalid, it will not affect the other provisions. The invalid provision should be replaced with one that is legally valid approach economically as possible to the goal and the meaning of that provision.
From the data provided by the customer to the store when placing the order, we only collect some of them that allow us to improve the experience of the customer and the store when collecting and displaying opinions as certain information about Sales as the order number or products purchased and buyer email to be able to send you the invitation to comment. p>
Examples of this are the possibility to show the customer information of your order as the photo and product information, and for the store the possibility of displaying all products purchased in that same order by showing the opinion to favor cross selling . p>
We do not use this data for any other purpose nor do we transfer it to third parties without the client's consent. p>
We also do not collect customer personal information such as physical addresses or phone numbers or bank details. p>
We display our general terms and conditions in a public way. These conditions are accepted at the moment of activating your account in Revi, for which we are exempt from liability for the use of customer data made by the online stores that give them to us. p>
If you are an online store that has registered in our online opinion service we recommend that you add to your general conditions section a clause where you clearly explain that to improve the service offered to customers and all users of the store Online will use some of the data given by the client so that the service of collecting opinions given by Revi can work correctly. p>
You can import your client's mailing lists to Revi, this functionality allows you to send invitations to review old orders. For this we need you to confirm that you have collected these emails with consent. We are not responsible for the authorship of this data, this responsibility falls on the owner of the store or on the person who made the registration in Revi and the importation of mails. p>